Customer Success in the midst of a pandemic
It’s been a couple of weeks for most of us now, and a lot of us in the SaaS and Customer Success industries are getting into the swing of fully ...
Fresh from Pulse: How your customer community can help you ...
Did you miss #Pulse19? Never fear! We’re here on the inSided blog with a snapshot of ...
7 things we’re excited to learn about at this year’s ...
It’s not long now until #Pulse19 and here at inSided we are pretty excited about ...
The Community Management Guide
Increase conversions from free trials and freemium users ...
Upselling freemium users onto paid plans and converting free trials into paying ...
2018 year in review (plus, what we’re excited about in ...
Amazingly, it’s that time of the year again already—time to reflect on what happened ...
A Smarter Way for SaaS Companies to Reduce Customer Churn
For most SaaS companies, the biggest source of revenue comes from renewals and ...
inSided is GDPR Compliant
You have probably received an absolute ton of GDPR related emails coming from other ...
Why Educating Your Customers Results In Higher LTV
Customer lifetime value is a critical success metric. Only when you know how much ...
4 Ways Communities Boost B2B Customer Advocacy
Customer communities are widely used in both B2C and B2B to provide after-sales ...
3 Ways Communities Improve B2B Customer Onboarding
Onboarding is an essential component of B2B customer success—and customer ...
inSided USA HQ in New York—Entry into North American market
We are extremely excited to announce the opening of our USA headquarters in New ...
