Customer Success as the “everything department:” What it ...
In our first podcast episode of the year, “Your CS team is at risk of becoming the ...
Customer Success vs Product: Who should own customer ...
Did you know that it’s 25 times more cost-effective to retain existing customers ...
How Mixpanel drives product adoption and increases ...
When Mixpanel first implemented its customer community, the goal was to decrease the ...
inSided welcomes two new board members and adds ...
[Amsterdam, Netherlands – January 26, 2021] InSided, the Customer Success community ...
The misuse of tech-touch strategies in Customer Success – ...
Today’s customers have high expectations, and in SaaS, selling never really ends. ...
[Survey] How do you use technology in your Customer Success ...
Customer Success, traditionally, has been perhaps one of the most under-appreciated ...
inSided and Skilljar announce Integration Partnership to ...
[Amsterdam, Netherlands - January 19, 2021] Today, inSided and Skilljar announced ...
inSided sees record 220% year-on-year growth as B2B demand ...
[Amsterdam, Netherlands – January 12, 2021] In 2020, inSided, the Customer Success ...
Your CS team is at risk of becoming the "everything ...
In Episode 9 of The inSide Scoop, we talk to Rav Dhaliwal who describes himself as ...
7 predictions to include in your Customer Success strategy ...
2020 has been a year filled with unique circumstances. While customer behavior and ...
Community should be a central part of your Customer Success ...
Gamification: A Guide for Online Communities
Who doesn’t love a game and a bit of a competition? Especially if there are prizes ...
4 benefits of combining customer training programs with a ...
“A company’s success is dependent on their customers’ ability to successfully use ...
“Measuring” Customer Success: Where to start
One of the most important things Customer Success teams do—and essentially, you ...
