Zapier launches new community with inSided
We’re absolutely delighted to announce that Zapier have launched their new community ...
Customer Success During COVID-19 with Jay Nathan
Episode 1 of The inSide Scoop is live! Today, we talked to Jay Nathan of Customer ...
How does Customer Engagement predict Retention?
“The leading indicators for customer retention and expansion tend to be around the ...
Nathan Kryn’s playbook for early-stage CS-teams
With Customer Success still in its infancy (or early-adulthood), founders and ...
Customer Success in the midst of a pandemic
It’s been a couple of weeks for most of us now, and a lot of us in the SaaS and ...
Working remotely = 30% increase in community engagement
Online engagement drastically increased over the last week—and we can see it. At ...
3 Tips for Boosting Customer Retention
Just how valuable is it to keep customers invested in your brand? We're exploring ...
Use your community to take events online
As almost all in-person events are cancelled in the wake of the Coronavirus ...
5 reasons Corona calls for online community building with ...
Yes—times are hard. As the cases of Coronavirus (Covid-19) increase on an hourly ...
Integrations: Create next-level community success
What’s one thing all SaaS companies have in common? You guessed it, they all use a ...
Easy community customization: Get inspired with these ...
You might have heard that we recently updated our inSpired community?! If you ...
3 Customer Success challenges—and how to solve them with ...
Are you struggling to know what Customer Success tools and tactics you should be ...
inSided's Customer Success Maturity Model on the Practical ...
Customer Success is a promise of progress. Progress defined by advancing business ...
A guide for B2B Community Managers everywhere
Here at inSided, we talk a lot about online communities and the benefits they bring ...
