You have probably received an absolute ton of GDPR related emails coming from other vendors, and that’s a good thing. Your data should be a priority, and we would like to tell you more about the steps we have taken at inSided to ensure that every individual’s data is safe, and all rights concerning their control over that data are correctly upheld.
June 06, 2018
In a rapidly changing digital landscape with increasing customer expectations, companies struggle to provide a good experience to their customers. Online communities are essential to improve this.
May 29, 2018
For many companies, the most popular strategy for achieving customer success is focusing on customer value, specifically by aligning the product with customers needs.
May 17, 2018
In an environment where the consumer faces constant time pressure, companies must provide fast, high-quality service. This isn’t just a casual observation: It comes straight from the mouths of real people.
December 03, 2017
Phone use for customer service is decreasing. We explain why - and help you understand what you can do about this major shift.
November 15, 2017
Online self-service delivers benefits for brands and consumers alike. So how do you get more people noticing, reading, and sharing your online help content?
November 10, 2017