Denise Maaskant

A Smarter Way for SaaS Companies to Reduce Customer Churn

For most SaaS companies, the biggest source of revenue comes from renewals and upsells after the initial sale. Since acquiring new customers is more expensive than keeping your current ones, reducing customer churn is crucial to growth and success.

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The Top 4 Advantages of Running a Customer Community

In a rapidly changing digital landscape with increasing customer expectations, companies struggle to provide a good experience to their customers. Online communities are essential to improve this.

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Improve Customer Communication Today With These 3 Tips

Clearly communicating your value proposition educates prospects about why they should pick you over a competitor, and helps customers understand why they should keep doing business with you.

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