Free eBook
The Ultimate Guide to Creating a Successful B2B Community
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The only Customer Success Community Platform

Use the power of community to measurably improve Customer Engagement, Retention & Product Feedback.

What's in the box:

  • Online Community Platform
  • Powerful Knowledge Base
  • Intuitive In-App Support
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Leading brands use inSided
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Our recipe for customer success:

  • Gamification

    Online Community

    Activate your users with gamification, gain valuable customer insights and allow them to share best practices. 

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    Knowledge base

    Deflect up to 50% of support questions and improve customer success with a central knowledge base that stores your own help content as well as the best answers from your customer community.

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    In-app support

    Give customers easy access to the best answers by offering highly relevant support content right inside your product.

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Take a look around our platform

We want to empower all developers on the Thinkwise Platform to become experts. The Thinkwise community creates a central place to share knowledge, experience, and best practices from which all Thinkwise Platform developers can benefit.

mollertoma

Moller Toma

Project Management Officer at ThinkWise

Here's how we've helped

Integrate with your Support and Success tools

  • Integrate with Customer Success solutions like Gainsight to create a 360-degree view of the customer, including support and community behavior
  • Integrate with CRM tools like Salesforce to provide insight into engagement, behavior and sentiment at account and contact level
  • Integrate with help desk tools like Zendesk to escalate tickets and offer 1:1 support for complex questions

Check out our free resources

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eBook

eBook: Keep and Grow your Customers in B2B SaaS

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Ebook

eBook: The Complete Buyer's Guide to Community Software

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Ebook

eBook: The Ultimate Guide to Creating a Successful B2B Community

Read the eBook