Hosted by Daniel Vargas-Gomez, (former) Senior Community Consultant at inSided
What did we cover:
If you want people to love your brand and gain an edge over your competitors, the logical step is to leverage customer centricity and co-create your brand experience with your customers.
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KPN is one of the leading Telco brands in the Netherlands and a real spearhead company when it comes to online customer self service. The company uses the inSided platform to further their online self service presence.