Webinar: How Telco Market Leaders Increase Sales and Improve Customer Service with Online Communities
Hosted by Rogier van der Werf, (former) Head of Customer Success & Consultancy at inSided
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What did we cover:
Key stats and best practices from the 2017 inSided benchmark of 17 leading telcos
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Free Webinar - Key Takeways
Business value assessment
Discover how communities create value in sales conversion as well as customer service.
Benchmarks
Assess the potential value of your community using benchmark data.
Best practices
Learn best practices to start and grow your community and avoid mistakes.
FEATURED COMMUNITY
KPN
KPN is one of the leading Telco brands in the Netherlands and a real spearhead company when it comes to online customer self service. The company uses the inSided platform to further their online self service presence.