Webinar: Secrets of a World-Class Community by KPN

Hosted by Thomas Pel, Social Innovation Manager at KPN

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What did we cover:

How to improve digital service, co-create and validate new products & services together with customers, and save $4M annually.

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Free Webinar - Key Takeways

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Reduce costs

Find out how a customer community helps KPN realize call deflection and save costs

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Increase engagement

Learn how to activate super fans to increase engagement and peer to peer support

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Grow your community

Get practical guidance and lessons on how KPN got its community running

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FEATURED COMMUNITY

KPN

KPN is one of the leading Telco brands in the Netherlands and a real spearhead company when it comes to online customer self service. The company uses the inSided platform to further their online self service presence.

Visit the KPN community